Report an Issue
Your safety and experience matter to us. Please report any concerns and we'll investigate promptly.
Emergency or Immediate Safety Concern?
If you're in immediate danger, please contact local emergency services first. For urgent platform safety concerns, call us at +91 9845450836.
What happens after you submit?
- You'll receive a confirmation email with your ticket ID
- Our team reviews your report within 24 hours
- We may contact you for additional information if needed
- We investigate and take appropriate action
- You'll be notified of the resolution (typically within 3-5 business days)
For urgent matters, you can also reach us at support@therapovo.com or call +91 9845450836 (Mon-Fri, 9 AM - 6 PM IST).